Hotfile and their Gay Scam – Part 2
So, I decided to step things up a notch and take it head on with Hotfile. Exchanged a couple emails with them, and here’s the entire conversation.
Initially, I started off with asking them why my account was banned. I bought it less than 24 hours ago, and it was deleted.
Yes, pretty much noobish. They have a transparent limit of 200GB/day. They do not publicly mention about this limit anywhere on their website, and then try to cover it with their generic lies of ‘account sharing’ and ’system cheating’.
My reply was:
And of course, as expected. Their amateurish reply. Whoever was assigned to deal with emails, is not mature enough to handle it. A slightly provoking comment was all it took for them to ‘tawk liike thiis’. Their phrases, ‘what will you do’, ‘we are not amateurs’, etc.. you would believe you were talking to some newbie on the web!
And then, finally, my reply:
Final Verdict?
As of right now, we’ll drop support for Hotfile. For the next 24-48 hours, that is.
I need to talk to Dman, and figure a solution to this situation. Up until today, me and Dman agreed that Rapidshare was gay, and popular for no reason. We’ve just reconsidered that. And now we truly know, why Rapidshare really IS popular, despite all their unfair policies. At least, they put those policies out there, instead of misleading their premium users. In the case of Hotfile, they could not have cared less.
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u did it right HAMZA…! great reply to those buggers….!
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bloody amateurs lol
good on ya for sticking it to them!
hf is back up so not sure what decision you and Dman made? but thanks for working it all out.
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That really sucks about hotfile and that you guys have to drop them from the public server. But are you also considering dropping it for the premium users? Because all I ever really use is rapidshare and hotfile here (I sadly bought a two year account from megaupload before finding out about this service, which I would prefer giving you guys the money over MU).
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Dman (51 comments) Reply:
March 12th, 2010 at 10:02 pm
You’re right we can’t really put RS back. But we appreciate RS being honest about their limits. We won’t be dropping hotfile anytime soon. Premium server will always have hotfile don’t worry about that
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well, you have no other option but to drop them! did you get a reply for that last mail of yours?
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Dman (51 comments) Reply:
March 12th, 2010 at 9:58 pm
Nope we didn’t get a reply yet.
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and yes, they are totally amateur! If not they would send one single reply and not 3!!
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This is a pathetic handling of the situation from some prejudiced nut of a service rep in hotfile. I would suggest attempting to contact his superiors and getting him screwed.
Just a reply is not enough. It’ll go to some outlook recycle bin and that’ll be the end of it.
I suggest having them (the superiors) know exactly how the TOS have not been violated. And how this CS Rep has been an utter noob.
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Dman (51 comments) Reply:
March 12th, 2010 at 9:57 pm
That would be a logical choice, we would look into it.
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My dear
Make one thing
Hotfile requested to you is downloaded on your server first then released to your member from your server
Visit http://rapid8.com/
First they downloads the requested file on their own server and then released to member
the other site is
http://www.rslinkgenerator.com/
Study these 2
wassalam
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Dman (51 comments) Reply:
March 12th, 2010 at 9:55 pm
Uh, could you reframe your sentence please?
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Aslam kokni (2 comments) Reply:
March 13th, 2010 at 9:21 am
My dear,
When I entered a hotfile link in
http://rapid8.com/
they downloads that file on their own server
then release to me with time limit
Please try to download from above website and get the clear idea
Jazakalla
Aslam kokni
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So it seems that HF business policy is not perfect enough…….anyway they are cheating with their premium users….
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Dman (51 comments) Reply:
March 12th, 2010 at 9:54 pm
Yes, that is what we’re highlighting.
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No… i can’t download from hotfile again. i hope rapidpremium have solution about this..
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Dman (51 comments) Reply:
March 12th, 2010 at 9:52 pm
We will be back with Hotfile asap. Rest assured.
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Good Hamza Bhai, Professional Kamine Hain, Tech Musalmano k hath main ane do, Phir Dekhenge inke sath.
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Wow, Hotfile… didn’t really expect this!
They really have no case to argue, since they’re talking about complying to policies that aren’t in the agreement in the first place.
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what a bunch of douchebags
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well is there some law to get them punished for hideing facts? or misleading ppl, this is simply outragous and sad. I hope u ppl find some way to set the score with this ppl. they r liars and they should be taught a lesson
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:08 pm
Unfortunately, their pathetic and vague Terms of Service will protect them in the event we decide to go legal against them.
Seeing as how we want to avoid the legal side of this entire issue, we’ve come up with a decent idea. And of course, we’ll resume HF support
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This is pathetic. I hope everyone in the internet sees this. I’ve lost all my faith in hotfile.
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hhmmmmm… any updated news these thing?
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MEGAUPLOAD RULES AND DEEP DOWN YOU ALL KNOW IT!
hotfile is gay!
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:05 pm
I’ve always, personally, been a fan of Megaupload (and Megashares). They are the only hosts that are truly unlimited and high speed. Unfortunately, both have sucky rewards programs, and that’s the reason uploaders upload to HF and the likes.
Sad to see the sharing spirit turn into a money making rush.
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Hi Dman & Hamza,
I’m cpu, one of the replier post (I believe in here, blog.rapidpremium.net/whats-going-on-updates-here) which got deleted…
so, you move on from donate to premium, thats good.
I has same thought with Aslam kokni, and I can see the difference.
back to the topic,
I’ve hf account and about two weeks ago I report some question (I thought that was a bug) regarding ‘new-look’ in hf website using their contact page, and they replied with http://i44.tinypic.com/2mydnhx.jpg.
What kind of reply??
“how this CS Rep has been an utter noob.”
I agree with this.
maybe they have many fresh graduated in CS-REP division.. so need experience how to handle customer… or they are supernoob?
I suggest having them (the superiors) know exactly how the CS-REP handled customer. and see from their point of view.
PS:if someone from hf read my post, please don’t ban my id, because I need my cashout first, lol.
salam
cpu
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more note: my post here (blog.rapidpremium.net/whats-going-on-updates-here) was NOT deleted.
I’m sorry about my comment above.
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hotfile is not yet fixed right?
T_T
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:04 pm
Will be fixed by Friday, hopefully (assuming all goes well).
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rukario (8 comments) Reply:
March 22nd, 2010 at 11:32 am
yo hamza thanks for the reply^^
more power to you and dman!^^
i’ll post on some forums that i know not to use hotfile! liars…tskk
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Not very nice on their part. H handled it very wonderfully though. Down with Hotfile!
Regards,
The Well Wisher.
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:04 pm
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they suck.. :/ hamza u got them
.. heh 
hi5
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HOTFILE SCAM (1 comments) Reply:
March 20th, 2010 at 7:46 pm
Hotfile is the worst scam ever ! i knows lots of people had their accounts closed – for basically no reason ! their unlimited transfer claim is CRAP LIE !!! tell your friend and on forums !
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:02 pm
We’ll be beating them at their own game
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so when are you guys doing to restore the public dl for hotfile?
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Hamza (197 comments) Reply:
March 21st, 2010 at 9:03 pm
ETA is Friday, 26th March 2010
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Well played email response sir.
That was intense.
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Now thats a perfect reply!
Good!
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god bless you
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Great Job Hamza, I really like that u stood up for ur right.
Here is tip that i think would help.
their point: –
As they are saying u used multiple IPs to download and thus u have shared ur account.
reply them: -
I have access to multiple PCs at different locations of world with REMOTE DESKTOP ACCESS facility activated, and I used it to download my files.
This should shut their trash mouth
best luck
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yep, and all of the pc’s are using windows 7^^
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Well, it’s very strange this situation.
Obviously you use your premium hotfile account for you rapidpremium.net and multiple people (that’s sharing) use one account to download and you believe this is OK?
Also I don’t know about 200GB daily limit but this number is huge (even there is limit).
Rapidshare gives me 25GB max at once?
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FUCK HOTFILE. That is all I have to say. Lets hope this blog draws more attention. ;]
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Fuck Hotfile
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OMG!! What the HECK!.. I was busy for the whole of feb-march and this happened!!
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same thing happened to my premium account in hotfile as well, got a mail out of the blue that says my account is cancelled because of suspected sharing? wtf?
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I’m shocked as well, happened to me and I depend on Hotfile. I still want to order another account but I’m not sure. I paid for a 6month+free30days last December and I got suspended April 10th. I’ve lost about 3 months worth of service.
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The internet is littered with such complaints of Hotfile suspending accounts. Seriously, I don’t know what’s wrong with Hotfile. Seems like the whole company is run by a 12 year old. They have suspended so many accounts of innocent people who neither share their account nor download excessively that new potential customers like me have lost faith in them. There’s always that gripping fear now that they might suspend your account and your money will go down the drain.
RapidShare has changed my password many times due to account sharing but never ever suspended them. Whenever you remote upload, there’s bound to be excessive bandwidth usage & multiple IP detection but that’s no reason to suspend accounts.
They claim unlimited downloads and yet they don’t like us to pull too much bandwidth. WTF? How come a helpdesk professional replies like that? Why should they care if I download 40 or 100 DVDs per day? When I payed for the account, I believe I bought the right to download a 1000 DVDs/day even if it came to that.
This is where MegaUpload beats them all. They simply don’t care what you do with your account. One of my friends is sharing his lifetime account with 16 different people and leeching over 500gb daily using his server but MU couldn’t care less lol. Hats off to them.
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What’s the deal then Hotfile? I just bought 6 months and am seething. I’m taking my business elsewhere. Your loss.
Now you’re losing all your uploaders, (serves you right – wankers], what’s your bank manager going to say? Get a job!?
Judging by the replies to H, Hotfile staff, [monkeys and organ grinders], need some tutoring on globalisation, growth, success, etc, (we could go on), but let’s not forget CUSTOMER SERVICE.
Perhaps there’s a language barrier…[?]
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My account was just suspended. This is infuriating. I paid for 1 year less than a month ago. What the hell are we supposed to do?
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Hamza (197 comments) Reply:
July 20th, 2010 at 9:26 pm
Apparently nothing. We have no ‘control’ over what they do. You could try charging back your payment.
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