So after a whole day’s worth of work, bug testing, bug killing, filehost link testing, stress testing, download testing, and resume testing.. well.. we’re finally stable. At least, that’s what I can say. I’ve test the hosts over a dozen times now over all the servers we operate and everything is checking out.

I did have a few tickets complaining of failed generations and/or downloads but when I checked those, it was checking out fine. I’ve also had a user who wasn’t happy about the downtime. That’s one user who expressed how he felt about it. I’m still not sure how many users actually feel that our dedication and service is not up to the mark. If you’re one of those, please let us know. This will help us in amending anything wrong that we’ve been doing with the way we handle situations here at RPNet.

There’s a couple announcements to make, so I’ll be quick with them so I can get back to fixing stuff up on the UserCP news and the rest.

- Fileserve is finally fixed. Link generation may occasionally fail. If it does, try it again. We’re going to perfect it over the next day or two. The downloads now do not expire. They pause and resume just fine. So you can generate, say, 10 links and leave them to download over night. Previously, the download links expired amazingly quick. We’ve implemented the workaround to this so all should be going good now.

- There’s a 20gb/day download limit for Megaupload. This is NOT PERMANENT. This is just a simple experimental phase. Please do not be surprised.

- One (or possibly more than one, but not a majority) of our users’ have been abusing Hotfile downloads a lot. I’ve asked Dman to check on that as soon as he gets in. So if some of you come across constantly failing link generation, it’s probably because our Hotfile account(s) were suspended thanks to that abuse. Please be patient in this regard as this will be sorted out as soon as Dman gets in. That should be a few hours from now.

- We’ve finally perfected and implemented zShare. So yeah, that’s a new host we’ve added. It’s one of the hosts we’ve planned to add for sometime now but we could not thanks to persistent issues that kept cropping up. Test drive your zShare downloads all you want

- We will not be able to add FileSonic. The reason is still the same. Bandwidth limits with no ability to purchase more bandwidth. The only way is to buy more accounts. And that’s just not feasible. I’m sorry about this, but there’s not much I can do.

- Every account in the system was credited with a 3 day bonus extension owing to the downtime for the past 24 hours.

I’m still awake for a couple hours. So I’ll be handling your tickets in case you come across troubles with your download(s).

And last, but not the least – a huge round of applause to Insolsence for his work on RPNet. He coded the new link generation system in an amazing timeframe and the way he has handled everything was completely professional. We realize that the new system had some serious bugs, but they were fixed within a reasonable time and everyone was compensated for the loss.

Before I conclude this post, I’d like to apologize to everyone at large for the 24 hours of messed up downloading experience. That was clearly not our intention. And we’ve worked all day today to fix every bug we’ve managed to find. The end result has been a more stable link generation/download system, the fileserve fix, and a new filehost (zShare). And of course, 3 days of extension that we owe to everyone.

Please remember to use the helpdesk for support queries. Posting your support related issues on this post will only cause unwanted delays in assisting you in a proper manner.

Cheers,
Hamza Y

My post titles usually are not weird. This one is an exception. Although it isn’t really weird. And you’ll be agreeing with me once you’ve finished reading this post.

I figured I got bored of writing ‘Updates’ and/or ‘More updates’, so I’d go with a more interesting title. One that did not make sense initially would obviously grab your attention and get you to read the post to make sense of the title. After all, a blog post on here has to make sense, does it not?

So, let’s begin!

Hello to Insolsence

Insolsence (that’s his nickname. His name is Ishbir.) is a well known programmer on a certain community that I won’t mention here. Well at least, that’s how people would put it. I’ll say, he’s a genius 14 year old kid who also happens to be a genius programmer. It’s been a week since Ishbir joined our team. And he’s now taken over code maintenance.

That brings our count to 3 members. Me, Dman, and Ishbir.

With Ishbir on the team, you can expect to have resolutions to technical issues a lot more faster. And of course, new developments will also be pushed out faster now. Ishbir has enough time on his hands these days and his initial work on the code has been nothing short of amazing. So I’d say my decision to take him in was a wise one. And one that I cannot possibly regret.

I’ll be creating an account for Ishbir on this blog, so if you’d like to see something from him, wait for it

Welcome back to all

Now that sounds like a dramatic part in the title. You could say that, partially. It’s not like we were gone anywhere, but that’s how it did seem to appear for the time period that Paypal payments were disabled. With the new payment system, everything seems to be running smooth.

There’s two reasons to why this announcement is important. One of them is the special promo coupon code. The other, is the upcoming affiliate system.

The promo code can be used for the 1 month renewal. It brings down the price from $7.95 to $4.95. Knocking off $3 may not really seem like a lot, but when you think about the original price and the discounted price and the level of service you’re getting, $4.95 is REALLY cheap. The catch in this is quite simple. This coupon can only be used 30 times. Meaning 30 lucky members will be able to grab this special offer. It won’t go out in an email newsletter. No. It’ll be put up at the end of this blog post! But don’t scroll towards the end right now! Oh well, fine, go ahead. It’s all about luck. If you spot it before it has run out, consider yourself one of the lucky 30!

The upcoming affiliate system, on the other hand, is more of a pre-announcement. I have’t even gotten round to test driving the affiliate system yet. So I’d say it’ll be about a week or two before the affiliate system is released. We’ll decide on a % payout and such. We’ll also occasionally hand over coupon codes to our affiliates exclusively which should help you with better conversions

That’s all there is to it at the moment. Really. I’ll be having another round of update(s) in a few days so keep checking back for those

Oh and the coupon code, of course. It’s WELCOMEBACK.

Cheers,
Hamza Y