[Premium] PayPal troubles solved. We’re back to business!

I’m not sure if this blog post will end up being lengthy or short. But, let’s see how it goes.

So our PayPal account access has just been restored. It’s been 2 hours or so, and we’ve been rushing back and forth getting a lot of things sorted out in general with RPNet.

The entire issue was failure to verify Dman’s date of birth. And we had to call them over and over just to eventually find that out. Once we were told that was the issue, it was a simple case of scanning 2 extra documents (both had his date of birth) and sending it to them and they restored access.

So, at the end of the day, PayPal delayed us for days – for a birth date verification! I can’t really rant a lot right now, because we’ve got a lot of work to finish.

But, now that we have our account access restored, we’re back in business. We’re accepting payments again. AND, we’ve also got plans this time round. If PayPal decides to limit our account again, we won’t be hit this hard, ever again.

That brings me to our current plans. Over the course of the next couple days, we’re going to do the following:

- Get another server, on another network. This will be done to improve redundancy and overall geo location based speeds. So if a user experiences slowdowns on one server, we can move him to another that’s on a different network (and most probably) one that has better routing to his connection. Both networks we’ll be putting our servers on, are one of the best in the industry. We don’t ever compromise on quality. Our servers are generally under utilized with LOTS of spare capacity to account for usage peaks.

- Put everything in order. We’ve lost a lot of sales/business because of the Paypal mess up. And we’re going to be updating all the places/forums we post to, that we’ve resumed accepting payments.

- We also have a modification in development. Let’s just call it the HDD addon. The HDD addon will allow the end user to choose whether to stream the file directly to his desktop, or to have it saved on our server’s HDD first (thus the name, HDD addon) and then download using a direct link that does not expire. Both have their advantages, of course. But, for a few problematic filehosts, the HDD addon could be a real blessing. More updates on this as we get it done :)

- The long delayed poll for new filehost additions. I’ll put that poll up tonight, for sure. And a mass email will be sent out so you guys can vote and decide on the new hosts that we should add.

I guess that’s about it for now :) If there’s anything else, I’ll put up a blog post. If you guys think I’ve missed something out, please let me know in the comments and I’ll cover it!

~Hamza


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11 Comments »

  1. Phinix (16 comments) Says:

    Woo-Hoo Go Guys! really glad you were able to resolve the Paypal issue, and those ’soon to come’ additions look interesting. only thing i can think of, is you should open a post in the forum as to what users would like to see added/edited/changed on the main download site. i can only think of one or two things.
    otherwise, I’m really glad everything is rolling again.
    keep up the excellent work!

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  2. tg2345 (7 comments) Says:

    Well with the HDD addon you could provide the option to show the files you have downloaded and thus allow other users with the HDD addon to download from it and thus utilize less bandwidth on your part downloading it to the server.
    Which I don’t know how much the HDD addon but it sounds nice and I would probably add it on.

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  3. Taylor (2 comments) Says:

    Excellent !! Thanks Hamza / Dman, and whoever else is involved in this great site. As long as your up and running… I’ll be here renewing my account every month !!

    Cheers !!

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  4. hahdi (13 comments) Says:

    Really glad that you fixed the paypal issue ;)

    Gonna renew soon ;)

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  5. TheShadowOne (13 comments) Says:

    Gratz, knew it was only a matter of time before you got it sorted out.

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  6. wincel (6 comments) Says:

    Super job, Hamza. Congratz!

    Can’t wait for the new projects you’re planning for Rpnet.

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  7. Rits (5 comments) Says:

    Hi Hamza

    Would you be having that much bandwidth to support hdd add on. Its like file hosting right ?
    I am looking forward for that.

    Rits

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  8. mimynlodyve (47 comments) Says:

    Finally! LOL… was still thinking of calling the singapore side of paypal :D

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  9. Saman SarKo (9 comments) Says:

    Oh ,,, Thanks the God , i really pray for your PayPal issue to be overcomed , i am so happy about that..

    Thank you about your great work , you guys are really the best …. :)

    Regards

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  10. Direct Debits (1 comments) Says:

    Congrats Hamza!

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  11. fulsik (1 comments) Says:

    Can you please tell me if PayPal payments will be made available again? I’ve been wanting to renew my account for a week but I keep finding that PayPal is temporarily disabled.

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